When it comes to keeping common areas clean in Orlando’s bustling condo blocks and gated communities, there’s often one overlooked question: who’s actually responsible for calling in the cleaning crew? Is it the HOA board, or is it the property manager?
If you’re a board member or a manager yourself—or a resident wondering why the lobby hasn’t been mopped after last night’s storm—this guide is for you. Let’s clear up the confusion and help your community make smarter, faster decisions around how to schedule cleaning services in a way that saves time, money, and complaints.
Understanding the Roles: HOA Board vs. Property Manager
The HOA board is the legal authority. They set the policies, approve budgets, and sign off on vendor contracts. But they’re also volunteers, not full-time operators. That’s where property managers step in—often licensed CAMs (Community Association Managers)—to execute daily operations.
In most Orlando communities, the manager is the one scheduling cleaning and coordinating with vendors like ZoltanCleaning. But they can only do this efficiently if the board has clearly defined the scope and delegated the responsibility.
When the Board Should Take the Lead
There are situations where the board needs to stay hands-on:
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Self-managed HOAs (typically under 40 units) without a property manager.
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Initial contract approvals—even if the manager handles the quotes.
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Policy changes like shifting from bi-weekly to weekly cleans, or post-storm surge response plans.
If your HOA hasn’t updated its management contract recently, check whether it clearly authorizes the CAM to schedule services without individual approval each time. If not, you could be slowing things down unnecessarily.
When the Property Manager Should Take Over
In most mid-size or large Orlando communities, the smart move is to let the manager schedule cleaning once the board sets the parameters. That includes:
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Routine schedules (e.g. weekly hallway and pool area cleans)
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Urgent cleanups (e.g. post-party trash, storm debris)
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On-demand services triggered by foot traffic or weather
ZoltanCleaning works closely with Orlando property managers to make this process seamless. Once your community is on our calendar, your manager gets digital reports, photos, timestamps, and flexible upgrade options—all without waiting for another board meeting.
What Happens If No One Schedules?
This is where problems start. Residents complain. Trash piles up. Mold and slip risks grow. Then the board has to scramble—often paying extra for emergency cleanups.
That’s why we recommend Orlando communities put cleaning on autopilot:
✅ Board sets standards
✅ Manager schedules services
✅ ZoltanCleaning delivers—on time, every time
Pro Tips for Orlando Communities
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Bundle your vendors: If your property manager already handles landscaping and pest control, cleaning fits right in.
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Add storm clauses: Orlando’s wet season means debris, water damage, and unexpected mess. Build pre-approved extra cleans into your contract.
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Track everything: Our team sends after-cleaning reports you can share with both residents and auditors.
Ready to Schedule Cleaning with Confidence?
Whether you’re an HOA president or a busy property manager, ZoltanCleaning makes it easy to keep your property pristine without the finger-pointing.
Let’s build a custom plan for your Orlando community—weekly, bi-weekly, or just after the next big storm. One call, one contract, zero hassle.
